At Culture Home, we are committed to ensuring that our valued customers always receive exceptional value for their purchases. If you discover the same product available elsewhere at a lower price, we are dedicated to making every effort to match the competitor's price.
However, please take note of the following terms and conditions that govern our Price Match Guarantee:
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Limit on Multiple Requests: We may limit the number of price match requests from a single customer to ensure fair and reasonable usage of this service.
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Exclusion of Trade or Wholesale Prices: Our Price Match Guarantee does not extend to trade or wholesale prices, as it is designed for retail customers.
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Right to Refuse Price Match: We reserve the right to decline a price match if honoring it would result in a financial loss or would create unreasonable profit margins for us.
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Exclusion of Auction Sites: Price matching is not available for products listed on auction sites, as their pricing models can differ significantly.
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Applicability to Identical, Genuine Products: Price matching applies only to products that are identical in make, model, and condition, ensuring that our customers receive genuine, like-for-like comparisons.
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Policy Amendments: We maintain the right to amend our Price Match Guarantee policy at our discretion to better serve our customers.
Contact Us for Price Matching:
To be eligible for a price match, please reach out to us prior to making your purchase at Culture Home. We regret that we cannot apply price matches to products that have already been purchased. To inquire about price matching or initiate a price match request, kindly email us at info@culturehome.com.au.
Thank you for choosing Culture Home, where we are dedicated to providing you with the best value and outstanding service.